All booking for our services should be booked in advance; via the website booking process, via the Facebook page (reikiandrelaxationbne), via email or by telephone.
1. PAYMENT TERMS
Payment should be made via bank transfer or credit/debit card. Our standard payment terms are as follows:-
- Corporate Meditation sessions and Corporate Mental Health First Aid courses: Upon receipt of invoice; prepared by R & R – Reiki & Relaxation Pty Ltd
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Reiki treatments, massage treatments, public meditation sessions and public mental health first aid courses are to be paid in full at the time of the treatment/session or during the online booking process.
2. CANCELLATIONS AND RESCHEDULING
Cancellation of Corporate Meditation Bookings or Corporate Mental Health First Aid Courses:
Up to 48 Hrs Prior to session/course start date: 50% refund provided
Less than 24 Hrs Prior to session/course start date: No refund
Cancellation or rescheduling of reiki or massage appointments or public mental health first aid course bookings:
Cancellation or rescheduling of appointment/booking requests must be advised at the latest 24hrs prior to the scheduled appointment. Otherwise 50% of the treatment/course fee is to be paid.
All cancellations and rescheduling requests must be emailed to: avril.cook7@gmail.com or lester.solley@gmail.com (massage treatments). Alternatively, you can contact us on Mob.: 0425 640 856.
3. DISCLAIMER AND LIMITATION OF LIABILITY
3.1 All services supplied by R & R – Reiki & Relaxation Pty Ltd are done so in good faith.
3.2 Any persons attending a meditation session, a mental health first aid course, a reiki treatment or massage treatment do so at their own risk.
3.3 All steps are taken to ensure a safe working environment and each practioner is an accredited (current) first aider.
3.4 R & R – Reiki & Relaxation Pty Ltd is covered by public liability insurance which is limited to the following services:- Reiki treatments, meditation sessions and mental health first aid courses.
3.5 All massage treatments are provided by Lester John Solley being a separate legal entity (ABN 85 804 693 869). Therefore, any massage treatments are covered by a separate public liability insurance policy in the name of Lester John Solley.
4. GOOD AND SERVICES TAX
Where applicable, a tax invoice with GST will be issued for all goods.
5. INTELLECTUAL PROPERTY
Use of any intellectual property must have written authority of R & R – Reiki & Relaxation Pty Ltd.